Help & FAQs

Contact us if you can't find answers below.

I've forgotten my Username or Password. What can I do?

If your log in information isn’t working and you have forgotten your username OR password, click on the Forgot Login? icon on the bottom left of the screen. Select either the lost username or lost password box that appears, fill in the requested information and the security code, click submit and your username/password will be emailed to you at the email address you gave as your primary address when you registered.

I've forgotten all my details including which email address I signed up with? Can I recover my account?

If you have forgotten all of your information, please contact us, using our regular contact form, stating your full name and preferred email address along with any other details you think will help us identifiy your account. Your username along with a temporary password will be emailed to you within 24 hours to the preferred email address that you give. Instructions on how to change this password to something of your choice will be included in the email.

How do I upload a profile picture?

We recommend headshots for profile pictures. Find a picture you like and crop it. To upload the desired picture, after logging on go to Profile, then Edit Profile and scroll down the Profile tab until you get to the Profile Image field. From here, select the Upload New Image option, pick the photo of your choice and select Upload. You can then click the green Update button to save. 

How do I search for and contact a fellow professional?

Detailed Search:
To search for an individual, log on and go to Members - Search Members. This will bring you to a screen where you can either scroll down and see members listed in order of most recent log on. To search for a specific person, or for someone by location or company, click on the "Search Users" option. On this screen, you can search by first name, last name, country, state, city, summary of activities, current employer, AIM start year or AIM end year to find the member or members you seek.

Quick Search:
You'll notice a Quick Start menu appear on the right of your screen throughout various pages of the website. You can use these links to perform a number of searches. For example, clicking the "See all Members" option will bring you to the detailed search options mentioned above. Clicking the See Who's Doing What option will bring you to a screen where you can search by this field.

To Contact Someone:
After verifying that the individual you wish to contact is registered with us, and after locating their profile on the database, click on their name. Their profile details will then appear above a small box saying “Quick Message”. Type your message in here and click “Send message”. This will then send automatically to the alumnus you wish to contact.

I want to receive eCommuncations, how do I subscribe?

To receive eCommunications automatically, log on to the site. You can then either go to the eNewsletters tab, fill out your email address, first name and last name and then hit Subscribe. You can also access this subscription feature via the Quick Start menu mentioned above. You will automatically receive all newsletters.

How often are eCommunications distributed?

Our eCommunications are distributed once or twice a month. We share stories on member career and personal news, community outreach in which AIM Alumni are involved, and about our annual events. Not to mention pictures of members.

How do I view a privately sent message in my inbox?

If you have been sent a private message to your inbox on the community, you can access it by logging on with your username and password. Click on Profile, My Messages and check the Inbox tab to view.

If I want to post a job opportunity how do I do this?

If you wish to post a job opportunity please send us an email with the title of the position you wish to promote, a contact name and email address, the job details, deadline for applications and how you wish to be contacted to This email address is being protected from spambots. You need JavaScript enabled to view it.. We can provide you a list of potential candidates upon request and discuss with you how you wish the job to appear on the site; as a latest news item, in an eCommunication or in a link on our home page.

AWS forwards any resumes we receive in response to the job advertisement to the contact person you give us. We then send a confirmation email to the applicant and inform them that if the company/person sees a fit and wishes to take the application further, they will contact the applicant directly.

If I wish to share some news, whom do I contact?

If you have some news to share, we are always interested to hear from you. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your news and we will reply to you with options detailing how best to share this information.

Can I refer someone else to join?

Yes. Help us grow the AIM Alumni online community. Email your contacts asking them to register by going to the Members tab and selecting the Invite others to Join option.

Where can I find out about upcoming events?

We always mention upcoming events in our eCommunications as well as in prominent locations on the site.